Learning Experience Designer + Instructional Designer
Open to new rolesI design learning experiences that turn complex workflows, products, and human decisions into clear, interactive practice.
Selected samples of scenario-based learning, simulations, multimedia training, and custom digital experiences.
scroll for the samplesA few examples of how I approach different learning problems, from multi-system workflow practice to judgment-based scenarios and audience-centered behavioral health training.
Multi-system workflow simulation
A realistic practice environment where learners coordinate interpretation services across multiple systems, transfer information accurately, and respond when the workflow changes. Built to mirror the decisions and actions required on the job without using live member data.
Scenario-based judgment practice
An interactive assessment that asks learners to evaluate realistic member interactions across chat, phone, and email and determine the appropriate response. Contextual feedback focuses on the cues and judgment behind each decision, rather than simple right-or-wrong recall.
Audience-centered behavioral health training
A multimedia learning experience designed to help care teams understand the unique pressures and concerns that may shape how Delta pilots approach mental health care. Storytelling, audio, and practical examples connect that context to more effective ways of framing and communicating support.
Clinician enablement for a new consultation audience
A lesson from a larger curriculum helping experienced clinicians adapt skills they already use in Care Navigation to a new responsibility: consulting with managers about employee concerns. The experience connects existing clinical judgment to new resources, scope, practical support options, and a broader path of practice and readiness.